Refund policy

We have a 3 day cancellation policy, which means you have 3 days after booking your item to request a credit note 


To start a credit note, you can contact us at thedivinefoodie@gmail.com 


You can always contact us for any return question at thedivinefoodie@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items)

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. You’ll also need the receipt or proof of purchase.

If more than 15 business days have passed since we’ve approved your credit note, please contact us at thedivinefoodie@gmail.com.